Welcome to Kerb Culture! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from Kerb Culture, you agree to comply with these Terms. Please read them carefully.
- General Information
1.1 Company Details:
Business Name: Kerb Culture
Address: 25 Lark Rise, Northampton, England, NN3 8QT
Email: hello@kerbculture.com
1.2 Acceptance of Terms
By using our website and services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.
- Orders & Payments
2.1 Placing an Order
Orders can be placed via our website.
Once an order is placed, you will receive a confirmation email.
We reserve the right to cancel orders due to errors, stock issues, or fraudulent activity.
2.2 Pricing & Payment
All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
We accept payments via Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
Payment must be completed before an order is processed.
2.3 Order Cancellation
You may cancel your order within 3 hours of purchase by contacting hello@kerbculture.com.
If the order has already been shipped, you must follow our return process.
- Shipping & Delivery
3.1 Shipping Policy
We ship across the United Kingdom only.
Orders are typically processed within 2 business days and delivered within 4-6 days.
We are not responsible for delays caused by couriers or external factors.
3.2 Pickup Option
Customers can collect their orders from:
25 Lark Rise, Northampton, England, NN3 8QT
Pickup orders will be ready within 4-6 days.
3.3 Lost or Delayed Shipments
If your package is lost in transit, please contact us, and we will work with the courier to resolve the issue.
- Returns & Refunds
4.1 Return Policy
Items can be returned within 14 days of receipt.
Products must be unused, in original packaging, and with all tags attached.
4.2 Refund Process
Once we receive and inspect your return, a refund will be issued to your original payment method within 14 days.
4.3 Exchanges
We offer free replacements for defective or damaged items.
For full details, please refer to our Refund & Returns Policy.
- Use of the Website
5.1 Account Registration
Users may create an account for a personalized shopping experience.
You are responsible for maintaining the security of your login credentials.
5.2 Prohibited Activities
You agree not to:
Use the website for fraudulent purposes.
Distribute harmful software (viruses, malware, etc.).
Copy, modify, or exploit any website content without permission.
We reserve the right to terminate accounts that violate these Terms.
- Intellectual Property
All content on this website (logos, images, text, etc.) is owned by Kerb Culture and protected by copyright laws.
You may not reproduce, distribute, or use our content for commercial purposes without prior written consent. - Limitation of Liability
Kerb Culture is not liable for:
Any indirect or consequential losses.
Delays or failures due to circumstances beyond our control.
Third-party websites linked from our site.
We provide our website and products “as is” without any warranties.
- Privacy & Data Protection
We collect and process personal data in accordance with our Privacy Policy.
Your data is protected with encryption and security measures.
For more details, please review our Privacy Policy.
- Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date.
Continued use of our website constitutes acceptance of any modifications. - Contact Information
For any questions or concerns regarding these Terms, please contact us:
Email: hello@kerbculture.com
Address: 25 Lark Rise, Northampton, England, NN3 8QT
Thank you for shopping with Kerb Culture!