At Kerb Culture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with us.
- Information We Collect
We may collect and process the following personal data when you use our website or services:
1.1 Information You Provide to Us:
Personal Details – Name, email address, phone number
Shipping & Billing Information – Address, postal code
Payment Information – Processed securely via trusted payment providers
Account Information – If you create an account, we collect login details and preferences
Communications – Emails, messages, and feedback you send to us
1.2 Information We Collect Automatically:
Browsing Data – IP address, browser type, device information
Usage Data – Pages viewed, time spent on the site, interactions
Cookies & Tracking Technologies – See Section 5 for details
- How We Use Your Information
We use your data for the following purposes:
Order Processing – To fulfill your purchases, process payments, and arrange deliveries
Customer Support – To respond to inquiries and provide assistance
Personalization – To improve your shopping experience based on your preferences
Marketing & Promotions – To send special offers and updates (only if you opt-in)
Security & Fraud Prevention – To detect and prevent fraudulent transactions
We do not sell or rent your personal data to third parties.
- How We Share Your Information
We may share your information with trusted third parties when necessary:
Payment Providers – To securely process your transactions
Shipping Companies – To deliver your orders efficiently
Legal Authorities – If required by law or to protect our rights
We ensure that all third parties handling your data comply with strict security and privacy regulations.
- How We Protect Your Information
We take security seriously and implement various measures to protect your data:
Encryption – All payment and sensitive data are encrypted
Secure Servers – Your information is stored on protected servers
Access Controls – Only authorized personnel can access your data
However, no online system is 100% secure. Please use strong passwords and avoid sharing your account details.
- Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience:
Essential Cookies – Necessary for website functionality
Analytics Cookies – Help us understand user behavior
Marketing Cookies – Used for personalized ads and promotions
You can manage your cookie preferences in your browser settings.
- Your Rights & Choices
You have the right to:
Access Your Data – Request a copy of the personal data we hold about you
Update Your Information – Correct any inaccurate or outdated details
Request Data Deletion – Ask us to remove your personal information
Opt-Out of Marketing – Unsubscribe from promotional emails anytime
To exercise these rights, please contact us at hello@kerbculture.com.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any information. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. - Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@kerbculture.com
Address: 25 Lark Rise, Northampton, England, NN3 8QT
We are committed to keeping your data safe and ensuring transparency in how we use it. Thank you for trusting Kerb Culture!